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HXD 2019 has ended
Tuesday, April 2 • 2:50pm - 3:20pm
IDSA's Intersection of ID & UX: Chris Rockwell, Lextant

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Smart Medical Technology. How Must it Deliver for Patients, Clinicians and Administrators?

- How do people want to feel when they use smart technology?
- What unmet administrator and clinician needs does smart technology need to - deliver on? 
- What does this mean for the culture of hospitals? 
- And what does this mean for the medical device industry? 

Lextant, Founder and President, Chris Rockwell will review findings from Lextant’s in-depth consumer research on smart technology and medical device systems. 

He will uncover the specific benefits that patients are looking for from smart technology and highlight the features needed to deliver on those benefits. 

He will share insights into unmet administrator and clinician needs using specific examples from research into medical device systems. 

And, he will talk about how smart technology can transform the experience for patients, clinicians and health systems too. 

Lextant is a team of 60+ behavioral scientists that uses rigorous co-creation and research methods to uncover desired consumer experiences and help clients deliver them. Lextant has done research for a wide variety of healthcare and medical device companies including Cardinal Health, OhioHealth and Ethicon.

Moderators
avatar for Dr. Bryce Rutter,

Dr. Bryce Rutter,

Founder and CEO, Metaphase Design Group Inc.
Dr. Bryce Rutter, Founder and CEO of Metaphase Design Group Inc., is a leading expert in the research, ergonomics and design of medical products and worldwide specialist in hand-intensive products and packaging. His work includes collaborations with numerous global prestigious brands... Read More →

Speakers
avatar for Chris Rockwell

Chris Rockwell

Founder & CEO, Lextant
Chris Rockwell is CEO and founder of Lextant, an experience-centered consultancy dedicated to informing great design and inspiring companies to pursue it.  For more than 20 years, Chris and his team have been using advanced research, design, and measurement approaches to fuel confident... Read More →


Tuesday April 2, 2019 2:50pm - 3:20pm EDT
Room 1 40 Edwin H Land Boulevard, Cambridge, MA, USA