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Wednesday, April 3 • 1:15pm - 1:45pm
Digital Interventions in Mental Health: Stephanie Greer, Hopelab

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Hard conversations with robots

Meet Vivibot, a chatbot by Hopelab (available on Facebook Messenger) designed to address unmet needs of teen and young adult cancer survivors. Vivibot combines evidence based psychological skill building with personal stories to boost resilience and reduce stress after cancer treatment.

In this talk we will discuss the complexities (and surprising simplicities) of having hard and personal mental health conversations with an automated chatbot. We will discuss the benefits of creating an artificial but not-so-intelligent conversational interface (Vivibot does not currently use ML or NLP) and our process for creating this product that combines human centered design with scientific evidence and experimental methods.

Chatbots have a unique potential to address mental health needs at scale. However, new innovation in how these chatbots are designed, developed and empirically tested will be needed in order to realize this vision.

avatar for Marli Mesibov

Marli Mesibov

VP Content Strategy, Mad*Pow
Marli Mesibov is the VP of Content Strategy at the digital UX agency Mad*Pow. Her work spans strategy and experiences across industries, with a particular interest in healthcare, finance, and education. She is a frequent conference speaker, a former editor of the UX publication UX... Read More →

avatar for Stephanie Greer

Stephanie Greer

Research Lead, HopeLab
Stephanie is a curious and creative thinker with a diverse skill set in behavioral neuroscience, design and digital product development. Stephanie is the Research Lead at Hopelab - a social innovation lab focused on designing science-based technologies to improve the health and well-being... Read More →

Wednesday April 3, 2019 1:15pm - 1:45pm EDT
Room 2 40 Edwin H Land Boulevard, Cambridge, MA, USA