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HXD 2019 has ended
Wednesday, April 3 • 1:50pm - 2:20pm
Panel: Health and Financial Wellbeing: Exploring the Relationship. Paolo Allais Acree, AARP; Tom McCarthy, Fidelity Health; Sarah Gordon, CFSI; Melissa Gopnik, Commonwealth; Amy Heymans(Cueva), Mad*Pow

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Health and finance are more and more interconnected. Medical expenses are the number one reason for bankruptcy in the US and health is noted as the highest expense in retirement. We know that over half of Americans can’t afford a $400 emergency and yet more and more consumers have high deductible health plans which require more cash out of their pocket than before. The lack of transparency in the system can lead people to be unaware of expenses coming their way, not understand the bills when they come, and not understand their plan and their ultimate financial responsibility. This can lead people to fund medical debt on credit cards and even avoid treatment because they can’t afford the expense. Financial products like HSAs are designed to support consumers in planning for and affording health expenses and can even reduce their taxable income and provide a long-term savings and investment vehicle, but many people are not aware or do not use them as they are designed. In addition, the stress associated with financial volatility can add to an individual’s stress and can actually cause or exacerbate the health problems they face.
 
This area is a crucial one to be aware of and to address in the work we do across the design and innovation community in health. There are many opportunities for those across the health system from payer to provider to benefits administrator and employer to help people understand and manage the financial aspects of health. This panel will help us to explore the concept of financial wellbeing as it pertains to health planning and navigation, opening our eyes to the obstacles and opportunities present.

Moderators
avatar for Amy Heymans (Cueva)

Amy Heymans (Cueva)

Founder and Chief Experience Officer, Mad*Pow
Amy believes that design can help improve the human condition. It was with that mission and vision that she founded Mad*Pow in 2000 with Will Powley, and together they’ve created an award-winning agency serving Fortune 500 companies and startups across industries from health to... Read More →

Speakers
avatar for Paola Allais Acree

Paola Allais Acree

Director of Design; Experience Team, AARP
Paola Allais Acree is Director of Design with the Experience team at AARP. In this role, Paola uses experience strategy and design thinking to create experiences and solutions that support 50+ Americans choose how they live as they age. She believes in the power of intentional design... Read More →
avatar for Tom McCarthy

Tom McCarthy

Senior Vice President & Head of Digital Experience for Fidelity’s Health Care Group, Fidelity
Tom McCarthy is senior vice president and head of Digital Experience for Fidelity’s Health Care Group.  Fidelity Investments is a diversified financial services firm that makes financial expertise broadly accessible to people investing their life savings, businesses managing their... Read More →
avatar for Sarah Gordon

Sarah Gordon

Chief Revenue Officer, CFSI
As Chief Revenue Officer, Sarah Gordon leads CFSI’s business development function as well as the organization’s expansion beyond financial services to new audiences such as employers and higher education through focused market development.Sarah previously served as Chief Strategy... Read More →
avatar for Melissa Gopnik

Melissa Gopnik

Senior Vice President, Commonwealth (formerly D2D Fund)
Melissa Gopnik is a Senior Vice President at Commonwealth. In this role she leads the Design, Piloting, Communications, Talent, and Finance functions. Throughout her career, Ms. Gopnik has combined her talents in strategic planning, program development, research and training with... Read More →


Wednesday April 3, 2019 1:50pm - 2:20pm
Room 1 40 Edwin H Land Boulevard, Cambridge, MA, USA

Attendees (7)




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